Canny

About Canny

Canny is a customer feedback management platform designed to streamline product development. It empowers businesses to collect and analyze user feedback, prioritize feature requests, and maintain transparency through roadmaps. With its automated feedback capture and robust analytics, Canny helps teams make better product decisions and engage effectively with customers.

Canny offers flexible pricing plans to cater to different business needs. The pricing tiers provide increasing features, including advanced analytics and integrations. Each subscription adds value through customized features that enhance feedback management, making upgrading a beneficial investment for growing teams and enterprises.

Canny’s user interface is designed for ease of use, featuring a clean and intuitive layout. This seamless browsing experience allows users to navigate through feedback collection, prioritization, and roadmap management effortlessly. Unique features, such as customizable fields, ensure users can tailor the experience, enhancing usability and effectiveness.

How Canny works

Users begin by signing up for Canny, where they can easily set up a feedback portal for customer input. Through intuitive dashboards, users navigate to analyze and prioritize collected feedback. Canny’s tools help automate scoring, link with project management systems, and update teams on product developments, significantly simplifying feedback management.

Key Features for Canny

Automated Feedback Collection

Canny’s automated feedback collection uniquely captures customer insights directly from conversations and integrations. By reducing manual input, Canny streamlines the process, enabling users to focus on data analysis and decision-making, thereby enhancing overall product development efficiency and customer satisfaction.

Dynamic Roadmap Creation

Canny allows users to create dynamic public or private roadmaps, keeping stakeholders updated on product progress. This feature enhances transparency and accountability, as users can easily track development and see how their feedback impacts product direction, fostering greater user engagement.

Feedback Analytics and Insights

Canny provides powerful analytics tools that uncover valuable insights from user feedback. By connecting customer data with feature requests, Canny helps businesses identify high-impact opportunities, leading to better-informed product decisions and aligning development efforts with customer needs.