Diligent
Overview
Diligent is a cutting-edge platform designed to revolutionize risk and AML compliance processes within financial institutions, particularly fintechs. Its main purpose is to automate customer due diligence controls, allowing compliance teams to focus on strategic decision-making rather than tedious manual tasks. The most innovative feature is the use of Large Language Models to automate Level 1 tasks, creating a transparent workflow that leaves a comprehensive audit trail. This unique approach alleviates the manual burden on teams and allows for a more thorough and efficient investigation of customer risks, addressing the common challenges of time-consuming data management and false positive alerts.
Diligent operates on a flexible pricing structure designed to accommodate the varied needs of financial institutions. While specific prices may vary, potential users can expect competitive rates that reflect the automation and efficiency benefits provided by the platform. Premium tiers offer enhanced features, support, and integration capabilities, which are particularly valuable for larger organizations with more complex compliance requirements. Special promotional offers may also be available to attract new users, encouraging them to experience the full scope of Diligent's capabilities at a lower introductory cost.
The user experience and interface of Diligent are crafted to ensure a seamless and enjoyable interaction with the platform. The design features a straightforward layout that guides users through various functionalities, making it easy to navigate between different tools such as the Risk Assistant, Screening Assistant, and KYB Assistant. User-friendly features like clear menus, intuitive workflow designs, and accessible integration options set Diligent apart from competitors, facilitating a smooth user journey that enhances productivity and supports compliance operations effectively.
Q&A
What makes Diligent unique?
Diligent distinguishes itself by leveraging Large Language Models to automate customer due diligence controls, significantly streamlining complex processes like risk investigations and document verification. Unlike traditional AI systems that often operate in obscure ways, Diligent provides transparency and a clear audit trail, making it a valuable tool for fraud and AML compliance teams. The platform's ability to seamlessly integrate with existing KYC/AML systems without requiring significant changes enhances its usability across various financial institutions, particularly fintechs, ensuring that teams can focus on strategic decision-making while minimizing manual tasks.
How to get started with Diligent?
New users can get started with Diligent by scheduling a demo through the website to understand how the platform integrates with their existing systems. After the demo, interested users can easily sign up and begin the integration process, which is designed to be completed in just a few days or even hours. No significant modifications to current KYC or AML systems are needed, allowing businesses to quickly access Diligent's AI-driven features.
Who is using Diligent?
The primary user base of Diligent consists of fraud and AML compliance teams in fintech companies and banks. These users are responsible for managing risk and ensuring compliance with regulatory standards. By automating tedious tasks and streamlining workflows, Diligent enables these professionals to effectively manage customer due diligence and respond to compliance challenges, allowing them to focus on more strategic initiatives.
What key features does Diligent have?
Diligent offers several key features focused on enhancing risk assessment and compliance operations. Its Risk Assistant provides comprehensive investigations into customer backgrounds, examining industry classification and online presence, while the Screening Assistant automates alert investigations from existing Sanctions/PEP/Adverse Media systems, dramatically reducing the time spent on false positives. Additionally, the KYB Assistant simplifies the verification of business information and document validation, which minimizes onboarding friction for SMB customers. Together, these features streamline compliance workflows, mitigate risks, and empower teams to operate more efficiently.
