Dropchat
About Dropchat
Dropchat is an innovative platform that allows users to build custom chatbots using their data, such as PDF files and websites. Perfect for businesses, it enhances customer engagement by automating responses to inquiries and offers seamless escalation to human agents, all through an easy no-code setup.
Dropchat offers a free plan with two chatbots and 600 messages per month, ideal for small businesses. Upgrade to the Starter plan at $24/month for 10 chatbots and 6,000 messages, or the Growth plan at $99/month for 20 chatbots and 30,000 messages, with enhanced features for scaling.
Dropchat features a clean, user-friendly interface that simplifies the chatbot creation process. Its intuitive design allows users to add various data sources seamlessly, ensuring an optimal browsing experience. With innovative features, Dropchat makes it easy to navigate and utilize chatbots effectively.
How Dropchat works
Users interact with Dropchat by starting a free trial to create their chatbot without sign-up. Then, they add diverse data sources like PDFs or YouTube videos for the chatbot to learn from. Users can then test and customize their chatbot, enabling it to handle queries effectively and escalate as needed.
Key Features for Dropchat
Custom Chatbot Creation
Dropchat offers a unique feature allowing users to build custom chatbots effortlessly using their data sources. This capability enables businesses to tailor their interactions, ensuring that users receive accurate, data-driven responses while improving customer engagement and service quality.
Automated Query Escalation
An essential feature of Dropchat is its automated query escalation process. When a chatbot can’t resolve an inquiry, it automatically allows users to escalate the issue via email or live agents, providing personalized assistance and ensuring comprehensive customer support.
24/7 Availability
Dropchat guarantees 24/7 chatbot availability, providing users with round-the-clock assistance. This ensures that businesses can engage with customers at any time, significantly enhancing the user experience and improving overall satisfaction through instant responses.
