Social Intents

Social Intents offers live chat and AI chatbot solutions for enhancing customer engagement and support.
August 15, 2024
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Social Intents Website

About Social Intents

Social Intents revolutionizes customer service with AI-driven live chat solutions, catering to small businesses and teams using Microsoft Teams, Slack, or Zoom. This innovative platform enables seamless communication with website visitors, effortlessly automating interactions and improving customer satisfaction while streamlining support tasks.

Social Intents offers tiered pricing plans starting from $39/month, each designed to match varying needs for live chat solutions. Enjoy a free 14-day pro trial, with essentials like chat widgets, integration options, and unlimited agents at higher tiersβ€”making it suitable for growing teams and businesses.

Social Intents features an intuitive interface that ensures a user-friendly experience, allowing for quick onboarding and effortless communication. The layout facilitates easy access to customer interactions and real-time engagement, making it an attractive solution for businesses looking to improve customer support efficiency.

How Social Intents works

Users begin with Social Intents by easily integrating the software with their preferred platforms like Microsoft Teams, Slack, or Zoom. After connecting, users embed the live chat widget on their website to initiate customer interactions. The intuitive interface allows users to efficiently manage chats, automate responses, and train AI chatbots based on their data, ensuring a seamless experience for both customers and support teams.

Key Features for Social Intents

AI-Powered Chatbots

Social Intents offers unique AI-powered chatbots that adaptively handle customer inquiries, enhancing real-time communication. This sophisticated feature not only automates responses but also uses your existing data to personalize interactions, driving efficiency and improving customer satisfaction with the Social Intents platform.

Multi-Platform Integration

Social Intents excels with its multi-platform integration, allowing seamless communication across Microsoft Teams, Google Chat, and Slack. This feature draws together various communication tools into a unified experience, empowering businesses to manage all customer interactions efficiently and without context switching.

Real-Time Customer Engagement

The real-time customer engagement feature of Social Intents fosters immediate communication with website visitors. With customizable chat options, you can proactively address inquiries and guide potential leads, ensuring enhanced satisfaction and improved conversion rates for your business.

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