Solidroad
About Solidroad
Solidroad is an innovative AI-powered training platform tailored for customer-facing teams. By transforming your company's knowledge base into engaging training programs, Solidroad facilitates seamless onboarding, provides realistic practice simulations, and delivers real-time feedback, significantly enhancing team performance and efficiency.
Solidroad offers three pricing tiers: Starter at $199/month for up to 10 users, featuring template coaches and basic analytics; Growth at $499/month for up to 50 users with custom coaches and advanced analytics; and a Custom Enterprise plan for 50+ users, providing tailored solutions and dedicated support.
Solidroad's user interface is designed for intuitive navigation, featuring a clean layout that enhances user experience. With customizable options for lessons and simulations, users can easily create engaging content, receive real-time coaching, and access detailed analytics, making training more effective and enjoyable.
How Solidroad works
To start with Solidroad, users sign up and onboard by integrating their existing knowledge base into the platform. They can effortlessly create custom lessons from documents or links, engage in realistic simulations with their AI coach through various communication channels, and receive constructive feedback, all while tracking performance through user-friendly dashboards.
Key Features for Solidroad
Realistic Simulations
Solidroad's realistic simulations set it apart by allowing customer-facing teams to practice in various scenarios, from video and chat to email interactions. This immersive training approach helps users build confidence and skills effectively, making Solidroad an invaluable resource for enhancing team performance.
Real-Time Feedback
Solidroad provides real-time feedback through custom scorecards, enabling learners to improve continuously. This feature allows managers to monitor team performance across various channels, ensuring that representatives receive timely coaching, thus maximizing their effectiveness and enhancing overall productivity.
Customizable AI Coaches
Solidroad's customizable AI coaches allow trainers to tailor lessons based on specific needs. This feature enhances engagement and relevance in the training process, making learning more effective for diverse teams and contributing to improved overall performance in customer interactions.
