Hoory

About Hoory

Hoory is a cutting-edge AI platform aimed at revolutionizing customer support for businesses. It empowers teams with automation capabilities, enabling them to manage inquiries across multiple channels seamlessly. The unique feature of natural language processing allows Hoory to learn from past interactions, providing contextually relevant responses that enhance customer satisfaction and support efficiency.

Hoory offers flexible pricing plans tailored to different business needs. The Personal plan starts at $6 per user per month, while the Startup, Team, and Business plans range from $16 to $42 per agent per month, all offering essential features. Enjoy a 40% discount on automation solutions and a no-credit-card-required 14-day free trial.

Hoory features an intuitive user interface that ensures a smooth browsing experience. Its organized layout simplifies navigation, allowing users to easily access key features and create conversation flows. With user-friendly functionalities, Hoory enhances customer support management, making it accessible for teams of all sizes.

How Hoory works

Users begin by signing up for Hoory and selecting a suitable pricing plan. After onboarding, they can set up their AI assistant by choosing between a rule-based or knowledge-based approach. The platform integrates seamlessly with existing systems, allowing users to automate their customer support processes, design interaction flows, and track team performance through an easy-to-use dashboard filled with essential analytics.

Key Features for Hoory

Multi-Channel Support

Hoory's multi-channel support allows businesses to engage with customers across various platforms, including email, SMS, and social media. This feature ensures seamless communication, enabling teams to manage interactions efficiently and improve response times, ultimately enhancing customer satisfaction and loyalty.

Natural Language Processing

With its advanced natural language processing capabilities, Hoory understands and responds to customer queries effectively. By analyzing historical interactions, this feature continually improves its accuracy and relevance, making your customer support more efficient and personalized, while saving valuable time for your team.

Easy Integration

Hoory offers easy integration with existing customer support systems, allowing teams to implement automation without disrupting their workflow. This key feature effectively enhances operational efficiency, making it simpler for businesses to adopt AI solutions without extensive training or technical expertise.