Beeve

About Beeve

Beeve is your intelligent AI front desk agent, designed to be the first point of contact for visitors on your website. It goes far beyond simple keyword matching by understanding the full context and intent of conversations, allowing it to provide accurate, helpful, and instant replies 24 hours a day, 7 days a week, in multiple languages. Built for businesses of all sizes, Beeve's core mission is to turn browsing visitors into qualified leads and customers. It intelligently captures buying intent by displaying simple forms right inside the chat and seamlessly sends the captured details to your CRM or the Beeve Dashboard. By automating repetitive support queries and surfacing real customer insights from conversations, Beeve helps your team resolve issues faster and convert more visitors, all without the need to add more staff. It's the smart, always-on teammate that handles the routine work so your human team can focus on what they do best.

Features of Beeve

Contextual Understanding & 24/7 Instant Replies

Beeve doesn't just scan for keywords; it comprehends the full context and emotion behind a visitor's question. This allows for natural, helpful, and accurate conversations. Coupled with its ability to reply instantly at any time of day or night, it ensures no visitor is ever left waiting, dramatically improving user experience and engagement from the first interaction.

Intelligent Lead Capture with In-Chat Forms

Beeve proactively identifies buying intent and interest during conversations. At the perfect moment, it can display a simple, customized form directly within the chat window to capture lead information like email addresses or project details. This seamless process converts casual chats into qualified leads before the visitor has a chance to leave your site.

Customizable Workflows & Actions

Connect Beeve to your favorite tools to automate complex tasks. Set up workflows where Beeve can book meetings directly in the chat, add leads to your CRM automatically, or hand off the conversation to a human agent when a complex issue arises. This turns your AI agent into an active team member that drives action.

Customer Insights Dashboard

Beeve provides valuable analytics by showing you exactly what your customers are asking about. Uncover trends, identify common pain points, and discover hidden needs directly from the conversation data. These insights help you improve your products, services, and website content based on real customer feedback.

Use Cases of Beeve

Automating Front-Line Customer Support

Beeve handles the high volume of repetitive questions like "What are your business hours?", "Do you ship to my country?", or "Where is my order?". This provides instant answers to customers while freeing up your human support team to tackle more complex and sensitive issues, increasing overall team efficiency and customer satisfaction.

Qualifying and Capturing Sales Leads

For sales teams, Beeve acts as a round-the-clock lead qualification agent. It engages website visitors, answers initial product questions, and identifies hot leads by capturing their contact information and needs via an in-chat form. These warm leads are then sent directly to your sales CRM, ready for your team to follow up.

Booking Appointments and Demos

Beeve can be integrated with your calendar to automate meeting scheduling. When a visitor expresses interest in a demo or consultation, Beeve can offer available time slots and book the appointment right inside the conversation, streamlining the process and reducing the back-and-forth emails that often lead to drop-offs.

Providing Multilingual Customer Service

For businesses with a global audience, Beeve breaks down language barriers by conversing with visitors in their native language. This ensures all potential customers, regardless of location or language, receive the same high level of instant, helpful service, expanding your market reach and inclusivity.

Frequently Asked Questions

What is Beeve and how does it work?

Beeve is an intelligent AI Agent that serves as your website's front desk. It is trained on your specific content, like your website, FAQs, and documents. Using advanced AI, it understands the context and intent behind visitor questions to provide accurate, instant answers 24/7, capture leads, and even perform actions like booking meetings, all through a natural chat interface.

How do I get started with Beeve?

Getting started is simple! You can either sign up for a 14-day free trial with full access to all features, no credit card required. Alternatively, you can book a free demo where the Beeve team will build a personalized demo using your own website content and help guide you through the setup process.

Can I customize the AI's responses and behavior?

Absolutely! Beeve is 100% customizable. You train it on your own content and can tweak its responses to perfectly match your brand's tone and voice. You can also create custom workflows, adjust when it shows lead capture forms, and define rules for when it should hand off a chat to a human team member.

How secure is my data with Beeve?

Security is a top priority. Beeve ensures all customer conversation data is encrypted both in transit and at rest. The platform is built to be fully GDPR compliant, giving you and your visitors confidence that their information is handled with the utmost care and privacy.