Zenor AI

About Zenor AI

Zenor AI is a revolutionary multimodal shopping assistant designed specifically for Shopify stores. It empowers customers to shop effortlessly using text, voice, or photos, providing a seamless and personalized shopping experience. By understanding product queries and recommending items from your catalog, Zenor AI enhances the shopping journey. It also handles frequently asked questions regarding shipping, returns, and order status, making customer support more efficient. Additionally, the assistant aids in cart actions and checkout processes directly within the chat interface. With support for over 32 languages and an easy setup that takes less than five minutes without any coding, Zenor AI is ideal for retailers looking to boost conversions and customer satisfaction. By offering shoppers a quicker and smarter way to discover products and get answers, Zenor AI significantly reduces support load while increasing average order value and customer retention.

Features of Zenor AI

Voice Shopping

Zenor AI’s voice shopping feature allows customers to find products using natural language. Shoppers can speak their queries, making product discovery faster and enhancing user engagement. This feature caters to those who prefer a hands-free shopping experience, ultimately leading to more sales.

Visual Search

With the visual search capability, users can upload photos to find matching items from your product catalog. This feature is particularly effective for fashion and home decor, enabling customers to discover products that closely match their preferences and styles without any hassle.

AI Chat Assistant

The AI chat assistant enables smart conversations about products and orders. Customers can ask questions and receive instant responses, which helps them make informed purchasing decisions. This interactive feature enhances customer engagement and builds trust in your brand.

Virtual Try-On

The upcoming virtual try-on feature allows customers to upload their photos and see how products, especially apparel and footwear, look on them. This innovation can drastically reduce return rates by 64%, as customers can visualize the fit and style before completing their purchase.

Use Cases of Zenor AI

Fashion Retail

In fashion retail, Zenor AI allows customers to search for items by voice or photo. Shoppers can ask for specific styles or colors and receive instant recommendations, enhancing their shopping experience and increasing conversion rates.

Home Decor

For home decor businesses, the visual search feature helps customers find products that match their existing home styles. By uploading photos of their spaces, customers can easily discover new items that complement their decor, leading to higher sales.

Health and Wellness

In the health and wellness sector, Zenor AI can provide personalized supplement recommendations based on customer inquiries about their health goals. This tailored approach not only improves customer satisfaction but also boosts sales as customers receive product suggestions that meet their specific needs.

Customer Support

Zenor AI streamlines customer support by answering FAQs related to shipping, returns, and order statuses directly within the chat. This reduces the workload on customer service teams and ensures that customers receive timely assistance, enhancing overall satisfaction.

Frequently Asked Questions

How long does it take to install Zenor AI?

Installing Zenor AI takes less than two minutes. The process is straightforward, requiring just a one-click installation from the Shopify App Store, making it accessible for all merchants.

Is coding required to set up Zenor AI?

No, there is no coding required to set up Zenor AI. The installation and configuration process is designed to be user-friendly, allowing anyone to enable features and customize the assistant without technical skills.

What languages does Zenor AI support?

Zenor AI supports over 32 languages, making it an excellent choice for Shopify stores with diverse customer bases. This multilingual capability ensures that shoppers from different regions can use the assistant comfortably.

How does Zenor AI improve conversion rates?

Zenor AI improves conversion rates by providing a faster and more intuitive shopping experience. With features like voice shopping, visual search, and AI chat assistance, customers can find what they need effortlessly, leading to higher sales and increased average order values.