AskLettie vs Xeritus
Side-by-side comparison to help you choose the right AI tool.
AskLettie
Lettie is your 24/7 AI property assistant, streamlining tenant maintenance requests via WhatsApp for seamless managem...
Xeritus automates medical debt collection with compliant voice agents, scaling to 10,000 calls at minimal cost.
Feature Comparison
AskLettie
24/7 Tenant Triage via WhatsApp
With Lettie, tenants can submit maintenance requests anytime through WhatsApp, a platform they already use daily. This feature eliminates the need for phone calls and provides instant support, enhancing tenant satisfaction and reducing response times.
Centralized Evidence Locker
All maintenance-related documentation, such as invoices, safety certificates, and private notes, can be stored in one secure location. This feature ensures that landlords have easy access to all necessary proof, simplifying compliance and record-keeping.
Automatic Audit Trail
Lettie automatically logs every tenant message and action taken, creating a time-stamped, un-editable record. This feature is essential for landlords to maintain compliance and provides peace of mind knowing that all interactions are documented.
1-Click Legal Reports
Lettie simplifies the reporting process by allowing landlords to generate clean, maintenance reports with just one click. This feature provides audit-ready data, making it easier to respond to any legal inquiries or inspections promptly.
Xeritus
Scalable Call Handling
Xeritus can manage over 10,000 concurrent calls, allowing organizations to scale their operations dramatically without the overhead costs associated with hiring and training human agents. This feature is crucial for maximizing recovery efforts across a broad range of accounts.
Deterministic Compliance
Unlike many AI voice tools that rely on generative models, Xeritus employs a deterministic approach, ensuring compliance is embedded at the system level. This feature minimizes the risk of human error, allowing for consistent adherence to FDCPA, TCPA, and state-specific regulations without the worry of hallucinated responses.
Seamless Integration
Xeritus easily integrates with existing dialers, CRMs, and account data systems. Organizations can connect the platform without needing to overhaul their current infrastructure, ensuring a smooth transition and immediate benefits from the automation.
Real-Time Measurement and Transparency
The platform provides real-time tracking of key performance indicators such as contact rates, payment arrangements, and right-party contacts. This feature allows compliance teams to maintain full transparency without the need to sift through thousands of call recordings, ensuring accountability and ease of use.
Use Cases
AskLettie
Streamlining Maintenance Requests
Landlords can significantly reduce the time spent managing maintenance requests. Tenants send issues via WhatsApp, and Lettie triages and logs each request, freeing up landlords to focus on other important tasks.
Enhancing Tenant Communication
By providing a familiar platform for maintenance requests, Lettie improves communication between landlords and tenants. Tenants appreciate the instant responses and clarity, which fosters a better landlord-tenant relationship.
Ensuring Compliance with Regulations
With the upcoming Renters' Right Act, landlords can utilize Lettie’s automatic audit trail and reporting features to ensure they are compliant with all legal requirements, thus avoiding potential penalties or legal issues.
Reducing Tenant Frustration
Many tenants are discouraged from reporting maintenance issues due to perceived hassle. Lettie addresses this by simplifying the reporting process and providing instant responses, leading to higher satisfaction and quicker resolutions.
Xeritus
Efficient Recovery of Unworked Claims
Healthcare providers can utilize Xeritus to target unworked claims that human collectors may overlook due to low balances. By automating calls to these accounts, organizations can recover revenue that would otherwise remain dormant.
Cost-Effective Debt Collection
Collection agencies can leverage Xeritus to reduce the average cost per call interaction to less than $1, drastically lowering operational costs compared to traditional manual processing, which can range from $25 to $118 per claim.
Compliance Management
With its robust compliance features, Xeritus is ideal for organizations that need to navigate the complex landscape of debt collection regulations. The systemic compliance ensures that every call adheres to legal standards, minimizing the risk of costly violations.
Rapid Deployment for Immediate Impact
Organizations can expect to go from integration to autopilot in under 30 days. This rapid deployment allows healthcare providers and collection agencies to start seeing results quickly, maximizing their recovery efforts without prolonged setup times.