Beeve vs Xeritus
Side-by-side comparison to help you choose the right AI tool.
Beeve is your AI website agent that instantly answers questions and captures leads for your business.
Xeritus automates medical debt collection with compliant voice agents, scaling to 10,000 calls at minimal cost.
Feature Comparison
Beeve
Contextual Understanding & 24/7 Instant Replies
Beeve doesn't just scan for keywords; it comprehends the full context and emotion behind a visitor's question. This allows for natural, helpful, and accurate conversations. Coupled with its ability to reply instantly at any time of day or night, it ensures no visitor is ever left waiting, dramatically improving user experience and engagement from the first interaction.
Intelligent Lead Capture with In-Chat Forms
Beeve proactively identifies buying intent and interest during conversations. At the perfect moment, it can display a simple, customized form directly within the chat window to capture lead information like email addresses or project details. This seamless process converts casual chats into qualified leads before the visitor has a chance to leave your site.
Customizable Workflows & Actions
Connect Beeve to your favorite tools to automate complex tasks. Set up workflows where Beeve can book meetings directly in the chat, add leads to your CRM automatically, or hand off the conversation to a human agent when a complex issue arises. This turns your AI agent into an active team member that drives action.
Customer Insights Dashboard
Beeve provides valuable analytics by showing you exactly what your customers are asking about. Uncover trends, identify common pain points, and discover hidden needs directly from the conversation data. These insights help you improve your products, services, and website content based on real customer feedback.
Xeritus
Scalable Call Handling
Xeritus can manage over 10,000 concurrent calls, allowing organizations to scale their operations dramatically without the overhead costs associated with hiring and training human agents. This feature is crucial for maximizing recovery efforts across a broad range of accounts.
Deterministic Compliance
Unlike many AI voice tools that rely on generative models, Xeritus employs a deterministic approach, ensuring compliance is embedded at the system level. This feature minimizes the risk of human error, allowing for consistent adherence to FDCPA, TCPA, and state-specific regulations without the worry of hallucinated responses.
Seamless Integration
Xeritus easily integrates with existing dialers, CRMs, and account data systems. Organizations can connect the platform without needing to overhaul their current infrastructure, ensuring a smooth transition and immediate benefits from the automation.
Real-Time Measurement and Transparency
The platform provides real-time tracking of key performance indicators such as contact rates, payment arrangements, and right-party contacts. This feature allows compliance teams to maintain full transparency without the need to sift through thousands of call recordings, ensuring accountability and ease of use.
Use Cases
Beeve
Automating Front-Line Customer Support
Beeve handles the high volume of repetitive questions like "What are your business hours?", "Do you ship to my country?", or "Where is my order?". This provides instant answers to customers while freeing up your human support team to tackle more complex and sensitive issues, increasing overall team efficiency and customer satisfaction.
Qualifying and Capturing Sales Leads
For sales teams, Beeve acts as a round-the-clock lead qualification agent. It engages website visitors, answers initial product questions, and identifies hot leads by capturing their contact information and needs via an in-chat form. These warm leads are then sent directly to your sales CRM, ready for your team to follow up.
Booking Appointments and Demos
Beeve can be integrated with your calendar to automate meeting scheduling. When a visitor expresses interest in a demo or consultation, Beeve can offer available time slots and book the appointment right inside the conversation, streamlining the process and reducing the back-and-forth emails that often lead to drop-offs.
Providing Multilingual Customer Service
For businesses with a global audience, Beeve breaks down language barriers by conversing with visitors in their native language. This ensures all potential customers, regardless of location or language, receive the same high level of instant, helpful service, expanding your market reach and inclusivity.
Xeritus
Efficient Recovery of Unworked Claims
Healthcare providers can utilize Xeritus to target unworked claims that human collectors may overlook due to low balances. By automating calls to these accounts, organizations can recover revenue that would otherwise remain dormant.
Cost-Effective Debt Collection
Collection agencies can leverage Xeritus to reduce the average cost per call interaction to less than $1, drastically lowering operational costs compared to traditional manual processing, which can range from $25 to $118 per claim.
Compliance Management
With its robust compliance features, Xeritus is ideal for organizations that need to navigate the complex landscape of debt collection regulations. The systemic compliance ensures that every call adheres to legal standards, minimizing the risk of costly violations.
Rapid Deployment for Immediate Impact
Organizations can expect to go from integration to autopilot in under 30 days. This rapid deployment allows healthcare providers and collection agencies to start seeing results quickly, maximizing their recovery efforts without prolonged setup times.