Hush Touch | Voice-to-Text for MacOS vs Quitlo

On-Device Processing

Hush Touch processes all voice dictation entirely on your Mac, ensuring your data remains private and secure. This means there is no dependency on cloud services, allowing for offline use without compromising on performance.

Dual Engine Recognition

Combining the capabilities of two Apple dictation engines, Hush Touch provides a more robust transcription experience. The DictationTranscriber focuses on natural speech flow and punctuation, while the SFSpeechRecognizer enhances your experience with custom vocabulary recognition.

Adaptive Learning

The adaptive learning feature allows Hush Touch to learn from your corrections and frequently used terms. This means that the app gets smarter with every use, making it particularly effective for specialized vocabulary in fields like medicine or technology.

Context Modes

Hush Touch offers various context modes, including General, Email, Code, and Notes modes. This flexibility allows you to tailor your dictation experience to the specific writing task at hand, improving accuracy and efficiency.

Adaptive AI Conversations

Quitlo's core feature is its intelligent AI that conducts real voice and text conversations, not static surveys. When triggered, the AI engages a customer in a natural, two-minute dialogue, asking contextual follow-up questions based on their initial responses. This adaptive approach moves beyond multiple-choice boxes to capture nuanced feedback, emotions, and specific details—like which competitor they switched to and why—that you would never get from a form.

Automated Signal Detection & Triggers

The platform automatically monitors your customer lifecycle and initiates conversations at the most critical moments. It detects signals such as a subscription cancellation, a low NPS/CSAT score, a failed payment, post-onboarding silence, or a win-back opportunity. This ensures you're proactively engaging customers exactly when they are considering leaving, without any manual effort from your team.

Structured Intelligence Summaries

Every AI conversation is instantly analyzed and distilled into a clear, structured summary delivered to your collaboration tools like Slack. The summary breaks down the churn reason, customer sentiment, any competitor mentions, and—crucially—a rated save opportunity with a suggested next action. This turns raw conversation data into an immediate, actionable ticket for your team to act upon.

The Retention Deck (Free Audit Tool)

Quitlo includes a free tool called the Retention Deck that provides instant value. By connecting to your Stripe account, it analyzes your subscription data in just 15 seconds to calculate your "Saveable MRR." This audit shows you the potential revenue you could recover by understanding and acting on churn reasons, helping you quantify Quitlo's impact before you even start.

Drafting Emails

With Hush Touch, you can easily draft professional emails without typing a single word. Just activate the app, speak your thoughts naturally, and let it convert your words into text seamlessly.

Taking Notes in Meetings

Whether you are in a meeting or a lecture, Hush Touch allows you to take notes hands-free. Simply dictate your thoughts, and the app will capture everything accurately, enabling you to focus on the discussion at hand.

Writing Content Creatively

For writers and content creators, Hush Touch is a valuable tool. You can brainstorm ideas, outline articles, or even write entire drafts using your voice, making the creative process feel more fluid and spontaneous.

Coding and Technical Documentation

Developers can utilize Hush Touch to dictate code snippets or technical documentation without needing to switch between keyboard and voice. The app’s ability to learn technical jargon ensures that your commands are transcribed accurately.

Intercepting Cancellations with Context

When a customer clicks "cancel," Quitlo's smart cancel flow widget can offer an optional AI voice conversation. Instead of selecting "Too expensive" from a dropdown, the customer can explain, "It's too expensive because we're downsizing our team, but I love the product." This context allows your team to immediately counter with a relevant plan downgrade offer instead of losing them entirely.

Transforming Detractor Feedback into Dialogue

After a customer submits a low NPS or CSAT score, Quitlo automatically follows up with an AI conversation. This moves beyond a negative score to ask, "What specifically fell short of your expectations?" The resulting dialogue uncovers root causes—like a missing integration or a confusing feature—providing product and support teams with direct, qualitative feedback for improvement.

Recovering Failed Payments Proactively

For a customer with a failed credit card payment, Quitlo initiates a friendly, automated outreach. The AI can explain the payment issue and ask if they'd like to update their details, while also gently inquiring if there's another reason for the lapse. This recovers revenue and can reveal if the payment failure was actually a cover for deeper dissatisfaction.

Re-engaging Lost Customers with Win-Back Campaigns

For customers who churned up to 90 days ago, Quitlo can automate personalized win-back campaigns. The AI reaches out to have a conversation about their experience and what has changed since they left. This can reveal if a previously missing feature has been launched or if their situation has evolved, opening the door to a successful re-activation.

Hush Touch is an innovative voice-to-text application designed specifically for macOS users seeking a seamless dictation experience. This app enables users to convert their spoken words into text quickly, naturally, and with a high level of privacy. Hush Touch operates entirely on-device, meaning you can use it offline without relying on cloud services. Utilizing two powerful Apple transcription engines, combined with an Apple Intelligence final pass, Hush Touch ensures that the transcriptions are not only accurate but also contextually relevant. With a lightweight footprint of just 5.5 MB, the app integrates effortlessly into your daily writing workflows, allowing you to draft emails, messages, notes, and documents hands-free. Ideal for anyone who values privacy and efficiency, Hush Touch enhances your writing process by learning your vocabulary over time, eliminating filler words, and improving punctuation. Plus, for a one-time payment of $20, you can enjoy a lifetime license with no recurring fees.

Quitlo is the first Churn Intelligence Platform built specifically for B2B SaaS companies. It solves a critical, frustrating problem: traditional surveys and cancel forms give you almost no useful information. With response rates as low as 8% and one-word answers like "pricing," teams are left guessing why customers really leave. Quitlo replaces these static forms with adaptive, empathetic AI conversations—via both voice and text—that engage customers at key moments across their entire lifecycle. The platform automatically detects signals like a cancellation, a low NPS score, or a failed payment, and initiates a genuine two-minute dialogue. Its AI asks intelligent follow-up questions to uncover the full story behind the churn signal. Within minutes, a structured, actionable summary is delivered directly to tools like Slack or Jira, highlighting the exact churn reason, customer sentiment, competitor mentions, and clear save opportunities. For teams losing customers they don't understand, Quitlo transforms a single data point into a concrete retention strategy, helping you save revenue and learn what's really driving customer decisions.

How does Hush Touch ensure privacy?

Hush Touch operates entirely on-device, meaning your voice data is processed locally on your Mac. There is no cloud dependency or data collection, ensuring complete privacy.

Can I customize the vocabulary in Hush Touch?

Yes, Hush Touch allows you to add up to 500 custom terms and learns from your corrections over time. This feature is particularly useful for specific jargon and phrases relevant to your profession.

Is Hush Touch compatible with all macOS versions?

Hush Touch is designed for macOS, and while it is compatible with most recent versions, it is recommended to check the specific system requirements on the official website to ensure compatibility.

What is the cost of Hush Touch?

Hush Touch is available for a one-time payment of $20, providing a lifetime license with no ongoing subscription fees. This makes it a cost-effective choice compared to other dictation software options.

How is Quitlo different from a survey tool like Delighted?

While traditional survey tools like Delighted collect scores and basic feedback, they rely on static forms with very low response rates. Quitlo replaces this with interactive AI conversations that achieve much higher engagement. It doesn't just tell you what the score or reason was; it uncovers the detailed why behind it through adaptive follow-up questions, delivered via both text and voice.

Is the AI voice conversation really effective with customers?

Yes. The AI is designed to be empathetic and conversational, not robotic. It asks open-ended questions and listens to the customer's full response, creating a low-friction way for them to share detailed feedback. Customers are often more willing to speak for two minutes than to fill out another form, leading to richer, more honest insights that are crucial for saving the relationship.

What systems does Quitlo integrate with?

Quitlo is built to fit seamlessly into your existing workflow. It integrates directly with key tools like Slack for instant alerting and Jira for one-click ticket creation from conversation summaries. It also connects to payment platforms like Stripe for its free Retention Deck audit and to trigger payment recovery flows, ensuring it works with the systems you already use.

We already have a customer success platform. Do we need Quitlo?

Quitlo is designed as the missing intelligence layer. While CS platforms like Gainsight or ChurnZero are excellent for managing health scores and workflows, they often lack a way to automatically gather deep, qualitative reason codes. Quitlo complements these platforms by providing the automated, conversational research engine that feeds them with rich, actionable churn intelligence they can act upon.

Hush Touch | Voice-to-Text for MacOS is a powerful dictation application designed for macOS users seeking a fast, natural, and private way to convert spoken words into written text. As an AI assistant, it excels in offline voice-to-text capabilities, relying on advanced Apple transcription technologies to enhance accuracy and efficiency. Users often explore alternatives to Hush Touch for various reasons, including pricing considerations, feature sets, or compatibility with other platforms. When searching for a voice-to-text solution, it’s essential to evaluate factors such as ease of use, offline functionality, privacy measures, and how well the product integrates into your existing workflow to ensure it meets your specific dictation needs.

Quitlo is a specialized Churn Intelligence Platform designed for B2B SaaS companies. It moves beyond traditional, static customer feedback surveys by using adaptive AI conversations to capture detailed, actionable insights directly from users at critical moments, like when they cancel or give a low score. Businesses often explore alternatives for various reasons. They might need a different pricing model, require integration with a specific tech stack like Microsoft Teams instead of Slack, or seek a tool that focuses on a single use case, like just survey follow-ups, rather than the full customer lifecycle approach Quitlo offers. When evaluating other options, it's crucial to consider how they capture feedback. Look for solutions that go beyond simple forms to engage customers in a dialogue. The ability to automatically trigger conversations at the right time and deliver clear, summarized insights directly to your team's workflow are key features that turn raw feedback into a retention strategy.