Cosy

About Cosy

Cosy is an innovative Slack integration designed to transform your workspace into a vibrant and engaging community hub. With its user-friendly features, Cosy streamlines the onboarding process, enhances member connections, and fosters a sense of belonging among community members. Whether you are a community manager, team leader, or just passionate about building connections, Cosy offers the tools you need to create a thriving environment. By automating repetitive tasks like member introductions and onboarding, Cosy saves you valuable time, allowing you to focus on nurturing relationships within your community. The platform also includes a searchable member directory and content highlights, ensuring that members can easily find relevant information and engage with each other. With Cosy, you can create a more connected and interactive Slack community, where every member feels welcomed and valued.

Features of Cosy

Automate Onboarding

With Cosy, you can effortlessly create and automate up to 10 distinct welcome DM sequences for new members. These messages can be sent from you, a team member, or the Cosy bot, ensuring that no one misses a warm welcome when they join your community. You can customize the timing and content of these messages to include personal touches like names and emojis, making each new member feel special and appreciated.

Connect Your Members

Cosy enhances community engagement by automatically introducing members to each other through direct messages. By setting a customized frequency for these introductions, you can foster connections among your members, encouraging them to interact and collaborate. This feature not only increases engagement but also helps members find new friends and professional contacts within your community.

Member Directory

Create an organized and searchable directory of all your community members without ever leaving Slack. Members can easily set up their profiles, filling in custom fields as defined by you, and then search for others based on specific criteria. This makes it simple for members to find and connect with others who share similar interests or expertise, significantly enhancing the community experience.

Content Highlights

Cosy helps you keep track of your community’s most engaging content by surfacing the top 10 posts that have generated the most interaction. With just a quick slash command, you can access lists of the most engaging posts or identify public messages that have gone unanswered. This feature ensures that valuable content does not get lost in the flow of conversation and encourages ongoing engagement with popular topics.

Use Cases of Cosy

New Member Welcome

Upon joining, new community members can receive automated welcome messages tailored to their interests. This not only makes them feel valued from the start but also provides essential information that helps them navigate the community better. The automated system ensures that they are welcomed promptly, even outside of regular working hours.

Member Networking

By regularly introducing opted-in members through automated DMs, Cosy fosters networking opportunities. Members can easily connect with others who share similar interests or professional backgrounds, enhancing collaboration and camaraderie within the community. This makes it easier for new connections to form naturally.

Profile Building

The member directory allows members to create profiles that showcase their skills, interests, and backgrounds. This feature encourages members to fill in their profiles, making it easier for others to find them and understand how they can collaborate or help each other. It promotes a culture of sharing and connection.

Content Engagement

With the ability to highlight the most engaging posts, community managers can utilize Cosy to keep conversations lively and focused on popular topics. By surfacing content that resonates with members, it encourages ongoing discussions and ensures that important information remains visible, helping to sustain community involvement.

Frequently Asked Questions

How does Cosy automate onboarding?

Cosy automates onboarding by allowing you to create customized DM sequences that welcome new members. You can set triggers for when these messages are sent and personalize the content, ensuring that every new member receives a warm and relevant introduction.

Can I customize the member directory fields?

Yes, you can fully customize the member directory by selecting up to 10 fields for members to fill in. These can include text entries, single-select options, and multi-select options, allowing you to tailor the directory to fit your community's needs.

How often can members be introduced to each other?

Members can be introduced to one another at a frequency you set during the initial configuration. You can choose to introduce members every 1, 2, 3, or 4 weeks, making it flexible to match the engagement level of your community.

What types of content can Cosy highlight?

Cosy can highlight the top 10 most engaging posts in a specific channel or across all public channels. Additionally, it can identify public messages that have not received replies, helping community managers to focus on fostering engagement around unanswered topics.